Privacy Policy

1. Who We Are

This website is operated by THE BUNKA LTD, company number 17163305, whose registered address is Snail Hill, Rotherham, S60 2BZ. When we refer to "we", "us" or "our" in this policy, we mean THE BUNKA LTD.

We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or how we handle your data, contact us at: info@thebunka.co.uk or by post at the address above.

2. What Data We Collect

We may collect and process the following personal data:

• Name, email address, and phone number when you register for an event, membership, or enquiry form on our website
• Booking information when you book a bay or coaching session via our third-party booking platform (TrackMan)
• Email address when you subscribe to our newsletter
• Technical data including IP address, browser type, and device information collected automatically when you visit our website
• Usage data including pages visited, time on site, and referring website

We do not collect payment card details directly. All payments are processed securely by our third-party providers including TrackMan. We do not store your payment information.

3. How We Use Your Data

We use your personal data for the following purposes:

• To process your event registration, membership application, or booking enquiry
• To send you a confirmation of your registration or enquiry
• To contact you about your membership or booking
• To send you our newsletter and promotional communications where you have opted in
• To improve our website and services using analytics data
• To comply with our legal obligations

4. Legal Basis for Processing

We process your data on the following legal bases:

• Contract - where processing is necessary to fulfil a booking or membership agreement with you
• Consent - where you have opted in to receive marketing communications or subscribed to our newsletter
• Legitimate interests - where we have a legitimate business interest in processing your data, such as improving our website and services
• Legal obligation - where we are required to process your data by law

5. How We Share Your Data

We do not sell your personal data to third parties. We may share your data with:

• TrackMan, our third-party booking and membership platform, for the purpose of processing your booking or membership
• Email marketing service providers who help us send communications to you
• Analytics providers including Google Analytics to help us understand how our website is used
• Legal or regulatory authorities where required by law

All third parties we work with are required to handle your data securely and in accordance with applicable data protection law.

6. How Long We Keep Your Data

We keep your personal data only for as long as necessary for the purposes it was collected. In general:

• Enquiry and registration data is retained for 24 months from the date of collection
• Membership data is retained for the duration of your membership and for 24 months after it ends
• Newsletter subscription data is retained until you unsubscribe
• Analytics data is retained in accordance with our analytics provider's standard retention periods

7. Your Rights

Under UK GDPR you have the following rights:

• The right to access the personal data we hold about you
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to restrict or object to our processing of your data
• The right to data portability
• The right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at info@thebunka.co.uk. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data correctly.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Where we use third-party platforms, we ensure they maintain appropriate security standards.

9. Third Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend you read their privacy policies independently.

10. Changes to This Policy

We may update this privacy policy from time to time. The most current version will always be available on our website. We will notify you of any significant changes by email where we hold your contact details.